EGUIDE:
Old-school business intelligence (BI), although still important, is no longer at the cutting edge of modern IT projects. However, as the TechTarget 2016 spending survey shows, business intelligence is very much a priority for corporate IT.
EGUIDE:
Cloud and data technologies are allowing organizations to provide service levels not even dreamt of a few years ago. This guide looks at some examples of these technologies transforming organizations in South-East Asia.
INFOGRAPHIC:
Companies need extensive plans to successfully protect themselves from ransomware attacks. These 'five W's of ransomware' will help organizations ask the right questions when creating a ransomware-specific disaster recovery plan.
ESSENTIAL GUIDE:
This research from Deloitte identifies the areas with the biggest immediate opportunity for retail and consumer packaged goods (CPG) businesses looking to invest in blockchain technology.
ESSENTIAL GUIDE:
IT4IT™ for Managing the Business of IT – A Management Guide, from The Open Group, provides best practice advice and focuses on the data and automated workflows needed to manage IT services in a lean, agile and business-focused way.
EGUIDE:
Business intelligence and analytics is an ever-changing landscape. In this 20-page buyer's guide, Computer Weekly looks at firms' search for data scientists, how modern business intelligence works for big data and the role DevOps can play in navigating a data onslaught.
EGUIDE:
In this e-guide, find out how financial institutions are using AI-powered chatbots to serve customers, what AI means for the future of work and how one Singapore-based startup is using declassified military methodologies to produce data-driven insights.
EGUIDE:
In this e-guide, read about the APAC businesses that have successfully implemented IoT initiatives and are already reaping the benefits, such as achieving increased ROI and reducing operational disruptions.
EGUIDE:
What's the key to a successful CX? Is it personalization, AI, chatbots—a combination of all the above— or something more? Inside, discover the key to creating a successful customer experience. Learn how chatbots are influencing the state of customer support, and explore how other emerging technology trends can improve your CX success rate.