EGUIDE:
CRM has a long lineage in enterprise software, starting with salesforce automation in the 1990s, Siebel being a big player back in the mists of time. These days, engaging with customers through every conceivable channel, and doing so by way of the cloud are the novelties of CRM.
EZINE:
Computer Weekly's annual IT priorities survey was carried out before the arrival of Covid-19 disrupted business plans. It found that more than half of the IT leaders in the Benelux region expected budgets to be higher this year than last, and digital transformation was to be the main recipient of budget increases.
EZINE:
The organisers of this year's Tour de France worked with technology services company NTT in partnership with Amaury Sport Organisation to provide what they described as an "enhanced experience" for race fans who could not be at the roadside because of Covid restrictions.
EBOOK:
Software empowers business strategy. In this e-guide we explore how to deliver new software-powered functionality for continuous business improvement.
EZINE:
In this week's Computer Weekly, two years after the Kalifa report laid out a roadmap for continued fintech sector growth, UK entrepreneurs and startups are worried about the lack of progress. We look at the top tech trends in retail and find out which companies are leading the way. And we examine six ways to slash IT emissions. Read the issue now.
EGUIDE:
The Nordic region punches above its weight in IT terms, with a rich tech ecosystem that ranges from clusters of tech startups creating the latest apps to large in-house IT teams transforming traditional industries. Here are Computer Weekly's top 10 Nordic enterprise IT stories of 2019.
EZINE:
The UAE, like the rest of the world, continues to be heavily impacted by the fallout of the Covid-19 pandemic – and technology is helping to lead the fight.
EZINE:
In this week's Computer Weekly, the BBC faces in-depth scrutiny over its digital plans – we take a look at progress. Do you need to keep data forever? We examine the technologies behind infinite storage. And we find out about the digital transformation challenges in vehicle dealerships. Read the issue now.
EZINE:
An app aimed at helping dementia patients and their families has been developed by the Alzheimer Society in the Netherlands and has been welcomed with enthusiasm.
EZINE:
In this month's CW EMEA, we look at how schools in Germany have stopped using Microsoft Office 365 over lack of clarity over how data is collected, shared and used. We also delve into how former UK spy boss Richard Dearlove leaked names of MI6 secret agent recruiters in China to back an aggressive right-wing US campaign against tech company Huawei.