CASE STUDY:
Pitney Bowes Group 1 Software customer communication management (CCM) solutions allow Shenzhen Telecom to provide customized billing, while greatly enhancing operational efficiency and customer satisfaction.
EGUIDE:
In this expert e-guide, explore how to use remote monitoring and management and other automated tools to manage hybrid cloud environments. Discover how to evaluate both commercially available and homegrown automated tools, enable custom integrations to unify monitoring tools with ITSM, monitor legacy systems, and more.
WHITE PAPER:
In this white paper, you will learn how to integrate offsite backup services into existing remote monitoring management (RMM) and professional services automation (PSA) platforms.
EGUIDE:
In this expert e-guide, learn what makes MSP documentation essential in today's world. Additionally, discover how RMM tools are focusing on ease of use, integration and cloud, and the automation of MSP operations.
WHITE PAPER:
Enterprises need to give employees a full, flexible and configurable managed desktop environment to meet diverse business requirements and user productivity needs. Find out how HP can help.
PODCAST:
This podcast discusses how GFI MAX Building Blocks methodology can help you overcome challenges with converting your clients in Managed Services and start making money.
WHITE PAPER:
This resource examines the challenges of growing data volumes, and introduces a storage management, backup, and recovery tool that can ease the data management burden for communications service providers.
WHITE PAPER:
In this white paper, explore two alternatives to traditional infrastructures: cloud deployments and managed services. Discover how managed services allow you to keep your contact center infrastructure on-premise without the burden of managing it, and how cloud deployments offer a scalable host solution with unparalleled flexibility.
WHITE PAPER:
This white paper analyzes overcoming entrenched legacy obstacles and attitudes with a paradigm shift on the part of channel partners. Find out how you can cultivate successful and profitable MSP relationships.
