EBOOK:
In today's comms world, and especially with regard to hybrid working, a communications identity has now become a unified calling and collaboration endpoint, one which is part of a suite of business services spanning voice, security and network-as-a-service solutions to power the mobile workforce.
EBOOK:
This e-book provides a roadmap for building a unified communications business case and offers practical strategies for implementing short-term projects with long-term payback, establishing metrics for ROI evaluation, and setting the stage for adoption of richer collaboration capabilities in the future.
EGUIDE:
Learn how Session Initiation Protocol (SIP), unified communications (UC) and contact centers fit hand in hand in this e-guide from SearchUnifiedCommunications.com.
CASE STUDY:
This exclusive case study discusses how a multi-location auction company utilized an SIP solution that enabled them to capitalize on their investments in data and voice communications and maximize the performance of their IP.
WHITE PAPER:
This white paper defines the IBM® Unified Communications and Collaboration (IBM UC2™) vision of making it easy for you to find, reach, and collaborate with others through a unified user experience. This strategy is designed to make it easy for you to access and manage telephone communications from inside the Lotus Sametime or Lotus Notes® client.
WHITE PAPER:
This resource highlights a speech recognition solution that improves physician experience with electronic health records, saving them 20 minutes or more of documentation time per day.
DATA SHEET:
Call recording and review are the most effective and efficient ways to ensure your customers receive high quality treatment and accurate information. ECHO™ provides the vehicle for this.
WHITE PAPER:
This case study take an in-depth look at how one manufacturing company was able to enhance their Microsoft Lync and SharePoint solutions to improve user experience and cut travel costs.
