EGUIDE:
In this FAQ guide Erick Simpson, managed services expert, vice president and CIO of Intelligent Enterprise and MSP University, examines what should be included in a managed services agreement, popular pricing models for managed services providers, how to market managed services, and more.
EGUIDE:
As more devices and OSes enter the enterprise fray, IT must learn how to deliver apps to users on several different platforms. Download this e-guide to uncover three factors to drive your EUC strategy, find out how Citrix's cloud platform is taking on management and evaluate hybrid cloud management tools for your enterprise needs.
WHITE PAPER:
If your customers cannot move smoothly across all channels, their experiences will suffer. Access this guide to learn how you can close the omni-channel customer experience gap and bring online visibility to your contact center.
EZINE:
How are you expanding your business in the channel in 2012? What areas of specialization are your customers clamoring for? What are you doing to address their needs? Check out this December issue of Channel Strategies and make sure you're on the right track for 2012.
WHITE PAPER:
With this white paper, you'll gain access to industry knoweldge about handling omnichannel operational challenges, allowing you to maximize efficiency and profitability. Use this resource to navigate customer engagements, with factors such as understanding the "omni-customer."
EBOOK:
In this three-part guide, find insight into what goes into channel business model transitions. Whether it's a transition from selling products to selling services, a move into managed services, or a cloud play. Inside, you'll get an overview of the main considerations that go into a transition.
EGUIDE:
This expert e-guide, brought to you by SearchSystemsChannel.com, provides insight into emerging virtualization and cloud trends and offers advice to help solution providers excel in each of these technology spaces.
EBOOK:
The complexities of managed communications pose challenges for service providers and their customers alike. This Handbook provides expert advice to help you guide your clients, avoid the managed communications pitfalls, and beat out the competition.
