RESEARCH CONTENT:
Organisations are investing in digital technologies, including artificial intelligence, blockchain and augmented reality, but executives fear they lack skills to implement a digital strategy, Deloitte's Digital Disruption Index reveals.
VIDEO:
CIOs often struggle to gain business insight that will allow them to make well-informed decisions. This video presents a scorecard tool that tracks the business value that IT provides, including customer satisfaction and operational excellence. Learn how to gain visibility across your organization for greater IT and business alignment.
EGUIDE:
Integrating CRM with revamped WCM strategy is pushing WCM into a more prominent role as companies aim for highly personalized and targeted customer experiences. Learn about its evolving role, how many of your peers are planning to invest in WCM initiatives, and how WCM meets CRM.
ASSESSMENT TOOL:
Take this capacity management maturity assessment in order to better understand how your company handles performance goals, business forecasting and business process management. Gain advice based on your answers to the assessment questions that will help move your company to higher levels of maturity.
EBOOK:
Mobility was going to be "the next big thing" in CRM but didn’t pan out, with "road warriors" frustrated with user interfaces meant for a PC. But the success of smart phones has changed the game. This e-book helps enterprises understand the marketplace for devices, applications and managing it all in order to create a mobile CRM program.
WHITE PAPER:
Is your organisation ready to explore the benefits of cloud computing? Read this white paper from IBM and discover how an enterprise architecture approach can help you take the first critical steps to success with Cloud.
EGUIDE:
For organizations with stores upon stores of untouched data, there’s one essential tool: Business intelligence. Unfortunately, inconsistent or irrelevant data can turn BI in the wrong direction. This e-guide outlines essential components for a foolproof BI management strategy.
EBOOK:
IT Governance solutions enable CXOs to align their business strategy with their IT strategy. However,in order for these solutions to realize their maximum impact, they require business stakeholders to be engaged in the transformation process.
WHITE PAPER:
In this brief white paper, you will discover how to seamlessly and affordably implement an innovative scale-out storage solution that effectively manages insurmountable data growth and pace of business.
WHITE PAPER:
This white paper provides a business case for considering Vietnam as an offshore outsourcing destination, and offers specific examples from the IT and software industries, including a US software testing firm with a facility in Vietnam.
