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• Integrating Unified Communications into Business Applications to Improve Customer Service
sponsored by IBM
• Benefits of Enterprise Instant Messaging
sponsored by CipherTrust, Inc.
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Integrating Unified Communications into Business Applications to Improve Customer Service - Expert Webcast
sponsored by IBM
Video: | Posted: 22 Sep 2008
Premiered:19 Sep 2008
Summary: Achieving "customer intimacy" is the fundamental basis of solid business strategy. In this videocast, Don Van Doren of UniComm Consulting explains what UC is and is not and how it can enhance the nature of customer interactions.
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SPECIAL REPORT
Integrating Unified Communications into Business Applications to Improve Customer Service
 sponsored by IBM

 Achieving "customer intimacy" is the fundamental basis of solid business strategy. In this videocast, Don Van Doren of UniComm Consulting explains what UC is and is not and how it can enhance the nature of customer interactions.

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