Wireless Customer Relationship Management White Papers

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The New Business of Technology: Extend, Transact, and Optimize
sponsored by IBM
WHITE PAPER: New opportunities for engagement bring with them new requirements for IT workloads and system structures. This resource outlines a three-part approach for extending SOA principles to outside business engagements: extending applications, processes and services, transacting with integrity, scale and speed, and optimizing business operations.
Posted: 17 May 2013 | Published: 31 Jul 2012

IBM

How to make SharePoint Mobile
sponsored by bigtincan information
WHITE PAPER: This exclusive resource discusses a mobile content enablement solution that allows your business to organize and securely distribute content to any mobile device with all the productivity tools mobile users need to interact with content and share.
Posted: 14 May 2014 | Published: 14 May 2014

bigtincan information

ToughPad BiFold
sponsored by Insight and Panasonic
WHITE PAPER: A successful mobile workforce needs the right hardware coupled with the right software in order to increase productivity and operational efficiency. This exclusive resource examines a tablet solution that boasts features that can adapt to meet your needs along with the latest mobile operating system.
Posted: 06 Mar 2014 | Published: 06 Mar 2014

Insight and Panasonic

ENTERPRISE SERVICES BLOG: Top 10 Tips to Achieve Enterprise Mobility in Asia
sponsored by Hewlett Packard Enterprise
WHITE PAPER: Access this resource to unveil 10 industry recommendations on how to capitalize on Asia's tech-savvy population and implement enterprise mobility into the workplace.
Posted: 25 Mar 2014 | Published: 18 Feb 2014

Hewlett Packard Enterprise

Deliver Enterprise Mobility with Citrix XenMobile and Citrix NetScaler
sponsored by Citrix Systems, Inc.
WHITE PAPER: This exclusive white paper discusses a set of mobile tools from industry titan Citrix that provide a complete, integrated and scalable solution to deliver applications and data to any device with full security and a high-performance user experience.
Posted: 15 Oct 2013 | Published: 15 Oct 2013

Citrix Systems, Inc.

Forrester Consulting Report - Empowered Customers Drive Collaborative Business Evolution
sponsored by IBM
WHITE PAPER: In this comprehensive Forrester report, explore how successful businesses are adapting to the new demands of customers by transforming processes and technology in order to improve customer experience and leverage collaboration for more effective communication over a number of touchpoints.
Posted: 15 Jul 2013 | Published: 31 May 2012

IBM

Close the Omni-channel Customer Experience Gap
sponsored by IBM
WHITE PAPER: If your customers cannot move smoothly across all channels, their experiences will suffer. Access this guide to learn how you can close the omni-channel customer experience gap and bring online visibility to your contact center.
Posted: 20 Mar 2014 | Published: 31 Aug 2013

IBM

Cisco IBSG Global Research Reveals New Ways for Banks To Prosper in an Omnichannel World
sponsored by Cisco Systems, Inc.
WHITE PAPER: Banking customers worldwide are ready for an omnichannel experience – are you ready to give it to them? This resource describes the concept of omnichannel banking, why your customers need it, and why you shouldn't wait to offer it to them.
Posted: 17 Aug 2012 | Published: 17 Aug 2012

Cisco Systems, Inc.

Mobile IAM™: The “BYOD Done Right™” Solution
sponsored by Extreme Networks
WHITE PAPER: This exclusive resource examines a comprehensive BYOD solution that provides security, full IT control, and reliable network experience for all users.
Posted: 22 May 2014 | Published: 22 May 2014

Extreme Networks

SAPinsider article - Meet the needs of the "Mobile Anywhere" generation
sponsored by Hewlett Packard Enterprise
WHITE PAPER: How do you get started on a mobility project? Access this helpful resource to learn how mobile application services for SAP enable you to easily simplify your applications, extend them where necessary, and build new apps with preconfigured development and security frameworks.
Posted: 09 Oct 2013 | Published: 31 Mar 2012

Hewlett Packard Enterprise